Application Internal Error

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serge_girard
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Application Internal Error

Post by serge_girard »

Hello all,

I get this strange runtime error

Code: Select all

HP Prodesk 400 G1 SFF
Intel Core i5-4590 CPU @ 3.30Ghz
RAM: 4.00Gb
W10 Pro
64bits x64-processor
-----------------------------------------------

Application Internal Error - C:\BOLS\BOLS.EXE
Terminated at: 2016-05-23 14:22:51
Unrecoverable error 6005: Exception error:

    Exception Code:C0000005 ACCESS_VIOLATION
    Exception Address:7757858C
    EAX:00000041  EBX:081C0000  ECX:0000009F  EDX:00000003
    ESI:080112B0  EDI:00000157  EBP:00B5E444
    CS:EIP:0023:7757858C  SS:ESP:002B:00B5E43C
    DS:002B  ES:002B  FS:0053  GS:002B
    Flags:00010206
    Exception Parameters: 00000001 00000157
    CS:EIP: 88 07 83 C6 01 C1 E9 02 83 C7 01 83 F9 08 72 88
    SS:ESP: 000000A0 07FF3A58 00B5E59C 6EF0DC80 00000157 080112B0 000000A0 081C0000 00001073 00D6EAD8 0147A430 00000001 00CA2238 081C0048 00000157 07FF3A58

    C stack:
    EIP:     EBP:       Frame: OldEBP, RetAddr, Params...
    7757858C 00B5E444   00B5E59C 6EF0DC80 00000157 080112B0 000000A0 081C0000 00001073 00D6EAD8 0147A430 00000001
    6EF0DC80 00B5E59C   00B5E784 6EF09E55 081C0000 6EF0D040 00D6EAD8 000703E0 00000000 081C0000 00B5E7E8 6EFB0E71
    6EF09E55 00B5E784   00B5E7B0 6EF07EDF 000703E0 00001073 00000000 081C0000 6EF07E90 00000000 081C0000 004C2053
    6EF07EDF 00B5E7B0   00B5E7DC 743A84F3 000703E0 00001073 00000000 081C0000 00000000 DCBAABCD 081C0000 6EF07E90
    743A84F3 00B5E7DC   00B5E884 74386C40 6EF07E90 000703E0 00001073 00000000 081C0000 F996E319 6EF07E90 000703E0
    74386C40 00B5E884   00B5E8C0 743869D7 6EF07E90 00000000 00001073 00000000 081C0000 00000000 00000000 00B5E9E8
    743869D7 00B5E8C0   00B5E940 6EF29CC0 6EF07E90 000703E0 00001073 00000000 081C0000 BC003231 00000001 00B5E9E8
    6EF29CC0 00B5E940   00B5E9B8 6EF29CA6 00001073 00000000 081C0000 BC0032C9 000703E0 00000000 081C0000 00000000
    6EF29CA6 00B5E9B8   00B5EA14 6EF29AE1 00001073 00000000 081C0000 BC003165 6EF29A40 00000000 081C0000 000703E0
    6EF29AE1 00B5EA14   00B5EA40 743A84F3 000703E0 00001073 00000000 081C0000 00000000 DCBAABCD 081C0000 6EF29A40
    743A84F3 00B5EA40   00B5EAE8 74386C40 6EF29A40 000703E0 00001073 00000000 081C0000 F996E175 00000000 40000000
    74386C40 00B5EAE8   00B5EB48 74386820 6EF29A40 00000000 00001073 00000000 081C0000 003D2000 00000001 F996E0D5
    74386820 00B5EB48   00B5EB88 7438D169 0147FA80 00000000 00001073 00000000 081C0000 6EF29A40 00B5EBF8 00000000
    7438D169 00B5EB88   00B5EBDC 77778E56 00B5EBA4 00000020 00B5F240 77778DA0 00B5EBC4 0147FA80 00000000 00001073
    77778E56 00B5EBDC   74399B10 00433917 00B5EBF8 00000000 00000000 00000000 00000026 00030464 00000200 00000000


Modules:
00400000 0055E000 C:\BOLS\BOLS.EXE
77700000 0017B000 C:\WINDOWS\SYSTEM32\ntdll.dll
76C70000 000E0000 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
76DF0000 0017E000 C:\WINDOWS\SYSTEM32\KERNELBASE.dll
6F170000 0002D000 C:\Program Files (x86)\AVG\Av\avghookx.dll
74740000 0007B000 C:\WINDOWS\SYSTEM32\ADVAPI32.dll
774F0000 000BE000 C:\WINDOWS\SYSTEM32\msvcrt.dll
74DB0000 00044000 C:\WINDOWS\SYSTEM32\sechost.dll
750F0000 000AD000 C:\WINDOWS\SYSTEM32\RPCRT4.dll
74720000 0001E000 C:\WINDOWS\SYSTEM32\SspiCli.dll
74710000 0000A000 C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
76630000 00058000 C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
74FF0000 000F2000 C:\WINDOWS\SYSTEM32\COMDLG32.DLL
74BF0000 001BD000 C:\WINDOWS\SYSTEM32\combase.dll
74E70000 0008D000 C:\WINDOWS\SYSTEM32\shcore.dll
74370000 00147000 C:\WINDOWS\SYSTEM32\USER32.dll
775B0000 0014F000 C:\WINDOWS\SYSTEM32\GDI32.dll
74BA0000 00045000 C:\WINDOWS\SYSTEM32\SHLWAPI.dll
75230000 013FE000 C:\WINDOWS\SYSTEM32\SHELL32.dll
751A0000 00037000 C:\WINDOWS\SYSTEM32\cfgmgr32.dll
76F90000 004FA000 C:\WINDOWS\SYSTEM32\windows.storage.dll
76690000 0000C000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
751E0000 00044000 C:\WINDOWS\SYSTEM32\powrprof.dll
76D50000 0000F000 C:\WINDOWS\SYSTEM32\profapi.dll
74F30000 0005E000 C:\WINDOWS\SYSTEM32\FirewallAPI.dll
76C50000 00013000 C:\WINDOWS\SYSTEM32\NETAPI32.dll
74A10000 000EB000 C:\WINDOWS\SYSTEM32\ole32.dll
742D0000 00092000 C:\WINDOWS\SYSTEM32\OLEAUT32.dll
74830000 0005F000 C:\WINDOWS\SYSTEM32\WS2_32.dll
10000000 00176000 C:\WINDOWS\SYSTEM32\libmySQL.dll
6EE90000 0020F000 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_d3c2e4e965da4528\COMCTL32.DLL
6EE20000 0002F000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
71A80000 00006000 C:\WINDOWS\SYSTEM32\MSIMG32.DLL
70B80000 00023000 C:\WINDOWS\SYSTEM32\MSVFW32.DLL
74240000 00024000 C:\WINDOWS\SYSTEM32\WINMM.DLL
6E750000 00067000 C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
6F0A0000 00008000 C:\WINDOWS\SYSTEM32\WSOCK32.dll
735D0000 00023000 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
73710000 0001B000 C:\WINDOWS\SYSTEM32\bcrypt.dll
6D640000 0000B000 C:\WINDOWS\SYSTEM32\DAVHLPR.DLL
74F00000 0002B000 C:\WINDOWS\SYSTEM32\IMM32.DLL
64A80000 0002D000 C:\WINDOWS\SYSTEM32\fwbase.dll
6EDA0000 00075000 C:\WINDOWS\system32\uxtheme.dll
6CB70000 000A3000 c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpoFeedb.dll
74700000 00008000 C:\WINDOWS\SYSTEM32\VERSION.dll
71AA0000 00019000 C:\WINDOWS\SYSTEM32\USERENV.dll
71B10000 00014000 C:\WINDOWS\system32\NLAapi.dll
71AF0000 00012000 C:\WINDOWS\system32\napinsp.dll
71AD0000 00016000 C:\WINDOWS\system32\pnrpnsp.dll
736C0000 0004F000 C:\WINDOWS\System32\mswsock.dll
6F1A0000 00084000 C:\WINDOWS\SYSTEM32\DNSAPI.dll
747C0000 00007000 C:\WINDOWS\SYSTEM32\NSI.dll
71B30000 0000B000 C:\WINDOWS\System32\winrnr.dll
6EE50000 00021000 C:\Program Files (x86)\Bonjour\mdnsNSP.dll
6ED50000 00047000 C:\WINDOWS\System32\fwpuclnt.dll
6F230000 00008000 C:\Windows\System32\rasadhlp.dll
744C0000 0011F000 C:\WINDOWS\SYSTEM32\MSCTF.dll
746D0000 0001D000 C:\WINDOWS\system32\dwmapi.dll
6E2D0000 00049000 c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpoSet.dll
73460000 0016B000 C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.10586.20_none_22adb5eaa762c7fa\GdiPlus.dll
5F5F0000 002D1000 c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpFbview.dll
66650000 00054000 C:\WINDOWS\SYSTEM32\OLEACC.dll
71A90000 00006000 C:\WINDOWS\SYSTEM32\SHFOLDER.DLL
71080000 00028000 C:\WINDOWS\SYSTEM32\ntmarta.dll

Called from DOMESSAGELOOP(0)
Called from _ACTIVATEWINDOW(5669) in source\h_windows.prg
Called from KLANTEN(830) in P:\hmg.3.0.44\BOLS\klanten.prg
Called from (b)MAIN(551) in P:\hmg.3.0.44\BOLS\bols.prg
Called from _DOCONTROLEVENTPROCEDURE(6006) in source\h_windows.prg
Called from EVENTS(1762) in source\h_windows.prg
Called from DOMESSAGELOOP(0)
Called from _ACTIVATEWINDOW(5669) in source\h_windows.prg
Called from LOGIN(1085) in P:\hmg.3.0.44\BOLS\bols.prg
Called from (b)MAIN(536) in P:\hmg.3.0.44\BOLS\bols.prg
Called from _PROCESSINITPROCEDURE(5828) in source\h_windows.prg
Called from _ACTIVATEWINDOW(5579) in source\h_windows.prg
Called from MAIN(866) in P:\hmg.3.0.44\BOLS\bols.prg

When clicking on a grid item. Is this a W10 problem or HMG 3.4.3 ??

Cluadio or Rathi, any idea what the problem is??

Thanks, Serge
There's nothing you can do that can't be done...
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Rathinagiri
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Re: Application Internal Error

Post by Rathinagiri »

Can you give a sample?
East or West HMG is the Best.
South or North HMG is worth.
...the possibilities are endless.
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serge_girard
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Re: Application Internal Error

Post by serge_girard »

Rathi,

Regretfully not... It works perfectly on all of my machines W7+W10 32 bits. It is compiled at my place with HMG343 and HMG342 and worked fine for months and after auto-update of W10 problems began...

The machine giving problem is a W10-64bits and is not mine. Probably a W10 update so I have to travel to the place where the machine is located.
Via TeamViewer one cannot uninstall W10 updates at distance...

I will try to uninstall KB3163207, KB3152599, KB3156421, KB890830 and KB3157993. Maybe this will help.

If anyone can help, be my guest!

Thanks, Serge
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trmpluym
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Re: Application Internal Error

Post by trmpluym »

Serge,

I see AVG anti-virus is installed:

C:\Program Files (x86)\AVG\Av\avghookx.dll

Can you try again with AVG disabled or even better removed ?

Theo
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TopsMarc
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Re: Application Internal Error

Post by TopsMarc »

Hi Serge,

On the Microsoft Community forum someone asked a similar question recently. The programmer who has posted the issue said that his program worked fine with Windows 10 Build 10240, and crashes since a Windows 10 Build 10586 update.
He also writes if he runs his program as administrator, it works fine. Maybe a (temporary) solution for you too ?

http://answers.microsoft.com/nl-nl/wind ... 871?auth=1

Maybe you can contact this programmer too for more information ?
Kind regards, Marc
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serge_girard
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Re: Application Internal Error

Post by serge_girard »

Thanks Marc, Theo, I will try and let you know!

Serge
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serge_girard
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Re: Application Internal Error

Post by serge_girard »

Run As Administrator is the solution !

Thanks all, Serge
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Pablo César
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Application Internal Error

Post by Pablo César »

serge_girard wrote: Mon May 30, 2016 10:13 am Run As Administrator is the solution !
Hi Serge,

I do not know if you have already solved your case.

If you need to force your app for running as administrator, let me know.
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serge_girard
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Re: Application Internal Error

Post by serge_girard »

Hi Pablo, still running as administrator. It always asks 'run as adm?' ans I say Yes and the it works of course.

Serge
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